Trussle is a UK-based online mortgage broker that offers a range of mortgage products from various lenders. Founded in 2015, Trussle aims to make the mortgage application process more efficient and convenient for customers by providing an online platform that allows them to compare rates and apply for a mortgage from the comfort of their own home.
In this review, we’ll take a closer look at Trussle‘s services, including their pros and cons, customer reviews, and other factors to consider.
Pros of Trussle
Easy-to-use platform: One of the key benefits of Trussle is their easy-to-use online platform. Customers can create an account, enter their information, and receive personalised mortgage recommendations in a matter of minutes. The platform is designed to be intuitive and straightforward, making it easy for even the least tech-savvy users to navigate.
Wide range of lenders: Another advantage of Trussle is the variety of lenders they work with. This means that customers can compare rates and find a mortgage that suits their needs and budget. By having multiple options to choose from, customers can make an informed decision and feel confident that they are getting a good deal.
Good customer service: Trussle also boasts excellent customer service, with many reviewers praising their responsiveness and helpfulness. The company assigns each customer a dedicated mortgage advisor who can answer any questions they may have and guide them through the application process.
Cons of Trussle
Limited mortgage products: While Trussle works with a variety of lenders, some reviewers note that their range of mortgage products may be limited compared to other brokers or lenders. This means that customers may not have as many options when it comes to choosing a mortgage that meets their specific needs.
Slow turnaround times: Some reviewers have reported delays in getting their mortgage approved or processed, which can be frustrating for those who need to move quickly. Trussle acknowledges that turnaround times can vary depending on the lender, but they strive to keep customers informed and updated throughout the process.
Additional fees: While Trussle’s platform is free to use, some customers report being surprised by additional fees or charges when using their services. It’s important for customers to read the fine print and understand all of the costs associated with their mortgage before committing to a lender.
Customer Reviews
Overall, Trussle mortgage reviews are generally positive, with many customers praising the platform’s ease of use and customer service. Trustpilot, a popular review site, gives Trussle an average rating of 4.6 out of 5 stars based on over 1,700 reviews. Many reviewers mention the speed and efficiency of the application process, as well as the personalised recommendations they received. However, some customers have reported issues with delays or unexpected fees.
Other Factors to Consider
While reviews are a helpful tool when choosing a lender, there are other factors to consider as well.
Here are some additional things to keep in mind when evaluating Trussle as a potential mortgage broker:
Interest rates and fees: Trussle’s rates and fees may vary depending on the lender, so it’s important to compare them to other brokers and lenders to ensure you’re getting a competitive deal.
Eligibility requirements: Make sure you meet Trussle’s eligibility requirements before applying for a mortgage through their platform. These may include factors like credit score, income, and employment status.
Repayment options: Consider what repayment options Trussle offers, and whether they align with your financial goals. For example, do they offer fixed or variable interest rates? Can you make overpayments or pay off your mortgage early without incurring penalties?
Conclusion
Trussle is a popular online mortgage broker that offers customers a convenient way to apply for a mortgage from the comfort